Adding Value Through Outsourcing 

Contact Centre Outsourcing In Australia

In this video training global outsourcing expert, Scott Allan will take you through the drivers of outsourcing, contact centre statistics for the Australian marketplace, the future of customer management and more

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Inside, you’ll discover:

 

  • The 4 key drivers of outsourcing in 2020
  • The top 3 reasons blue chip companies consider outsourcing
  • The best processes performed onshore
  • Multiple OneChat case studies on their exceptional results with their clients

There’s nothing better than attention grabbing words to kick-off a bio, so check these out:

 

I Teach You How To Communicate & Sell To The Modern Customer 

 

Social Sales. Business Development. Outsourcing & Online Marketing Expert

 

🏆Author | 7 Figure Sales Skills

🏆Award Winning Digital Product Creator

🏆Founder | 7 Figure Sales Academy

🏆Over $500 Million In Revenue Generated

 

🏆Last but not least... Father of 4. World's Greatest Dad :)

 

OK, in fairness, that last one isn’t confirmed yet, but I feel like I should at least be in the running when they announce the award winners.

 

Founder of SALLAN GLOBAL, and having worked in senior sales and executive positions in the global outsourcing industry, I have generated over $500 million in sales revenue for the companies I have worked for and with in my career to date.

 

Recently, I was named one of the 30 Most Creative Corporate Leaders To Watch by Insights Success Magazine. I have not yet been named Male Model of the Year, but I feel like 2020 is my year :)

    How I Can Help Your Business

    Scott has extensive experience working with business to provide the right solutions that have increased revenue, provided operational cost reductions and more See below on how I can help your business

    • Strategic

      Identifying strategic BPO/Outsourcing/In Sourcing partnership opportunities with Tier 1 brands in the Australian and Global markets.

    • Business Development

      New business development, client management and project management.

    • Inbound Contact Centre Solutions

      High volume inbound (e.g customer service, sales, help desk/technical support).

    • Multi/Omni Channel Solutions

      Multi channel project management, voice, web chat, social media, email, sms .

    • Holistic

      Providing organisations with a holistic approach to all of their outsourcing needs.

    • Solutions

      Extensive experience in creating solutions and managing in/outsourced contact centres.

    • Outbound Contact Centre Solutions

      Large scale outbound and customer contact projects (e.g sales, customer service).

    • Onshore, Offshore And Inshoring Solutions

      Contact Centre Sales, Operations, BPO and customer service.

    These are just some of the blue chip companies Scott has worked for & with.

    These are just some of the blue chip companies Scott has worked with.

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